Privacy Policy
Last updated: 5 August 2026
1. Introduction
Brisbane Carpet & Tile Cleaning ("we", "us") is committed to protecting your privacy in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
2. Information we collect
We collect personal information you provide when requesting a quote, making a booking or contacting us — including your name, address, phone number, email and details about the cleaning service required.
3. How we use your information
- To provide and schedule cleaning services
- To respond to enquiries and quote requests
- To send booking confirmations and invoices
- To improve our services and communicate promotions (only if you opt in)
4. Sharing your information
We do not sell your personal information. We may share details with trusted service providers (e.g. payment processors, SMS providers) strictly to fulfil your booking.
5. Cookies
Our website uses cookies and analytics tools to understand how visitors use the site. You can disable cookies in your browser at any time.
6. Security
We take reasonable steps to protect your personal information from misuse, loss and unauthorised access.
7. Access & corrections
Contact us at hello@brisbanecarpettilecleaning.com.au to access, correct or delete your personal information.
8. Contact
For any privacy concerns, please contact Brisbane Carpet & Tile Cleaning at hello@brisbanecarpettilecleaning.com.au or 0452 565 059.